Cancellations and refunds.

• Cancel at least 12 hours before class, from your account, and the class goes straight back on your pass.
• Later cancellations and no-shows use the class from your pass.
• If we cancel or move a class, the class always goes back on your pass, whatever the timing.

• Passes aren't refundable once bought, and classes that expire unused aren't refunded.
• If you were charged twice, or charged but didn't receive your pass, we'll refund the extra payment in full.
• If we have to stop running classes before you can use your pass, we'll refund the classes you haven't used.
• In special cases, such as a medical reason, message us and we'll do our best to help, for example by extending your pass.

Approved refunds go back to the card, UPI or bank account you paid with, through Razorpay. Once we start the refund, it usually reaches you within 5 to 7 working days, depending on your bank.

Cancellation and refund terms for these are agreed with you on WhatsApp or email before you pay.

Everything we sell is a service. Your pass appears in your account as soon as payment goes through, and classes are delivered live online, or in person where agreed. There is nothing to ship.

Message us on WhatsApp (+91 9619929445) or email movewellnessclub@gmail.com with your name and payment ID. We reply within 2 working days.